OUR COMPANY

 
 

We are a contact center for Corporate clients, whose success is based on the implementation of innovative technological solutions that come to transform the commercial operation of our clients, helping them to grow their businesses.

We have more than 10 years of experience and a team of 375 highly qualified and specialized collaborators in telecommunications, finance, commerce, energy and technology businesses.

BENEFITS

 
 

Strategic Location

Honduras and its strategic location in the heart of the Americas offering the best conditions of connectivity, internet, infrastructure and low operating costs. This makes contracting Contact Center services attractive in this region.

World-Class Telecommunications Infrastructure

Honduras is also the only Central American country with a world-class telecommunications infrastructure. Techline has smart platforms that through advanced technology improve processes, service, experience, connection and interaction with its customers.

Competitiveness

  • Minimum salary: $ 415.00 / month
  • Bilingual Schools: +300
  • Laws that regulate and benefit the activity of Call Centers

Solutions

At Techline we offer you the best solutions
according to your needs

 
 
 

Sales

Techline offers telesales services where we contact your potential customers and sell your company's products and services through various channels.
With our telesales service we help you save costs and improve your sales processes, achieving your business goals through the sale of products and services by telephone.

 

BPO

With our BPO (Business Processing Outsourcing) service, we focus on the part of your business where we can add value through our experience, technology and qualified personnel.
In the BPO process, we extract a complete process from your business and manage it from end to end from our facilities, assigning qualified personnel, and using measurement tools that maintain a high quality of the service we offer.

 
 
 

Collection management

Techline is the largest and best phone billing channel in the country. Our strength includes having the best collection staff, extensive databases, and digital channels through which we improve our recovery and contactability.
We provide prejudicial collection services for banking, telecommunications and commerce in general, locating their clients in arrears with greater effectiveness and greater performance.

 

Customer service
Help Desk

We attend to the management of your clients by providing answers and solutions to users, clients or beneficiaries of your products and services.
We have personnel specialized in customer service and technological tools for recording and monitoring requests, complaints and claims from your customers, improving the image of your company and customer satisfaction.

 
 
 

Order Taking

Taking orders over the phone and through digital channels are extremely important for companies, since today many customers prefer to be served through these channels than in person.
For this reason, Techline offers you the service of taking orders through a telephone agent, via chat, or through a bot for customers in the retail and food segments.

 

Social Media
Management

We support you with the management and monitoring of your social networks through an omnichannel platform and we capture business opportunities by converting them into sales.
We manage reactions, comments and measure the interaction of your customers. We serve your social networks announcing your products and services.

 
 

USED CHANNELS

 

INDUSTRIES

 
  • Technology and Telecomunications

  • Banking and Finances

  • Retail

  • Energy

CAREERS

 

We hire people with passion, enthusiasm and dedication! We offer flexible and large hours and great benefits.

We would love to hear from you. If you would like to be considered for a job opportunity, please Contact Us Contact Us

Interested in learn more about us?

 

Write us a message

If you would like more information about Techline, please fill out this form and someone will contact you right away.

 

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