Honduras is in the heart of the Americas. It is located only two hours by air and 48 to 72 hours by sea to the U.S, near the manufacturing centers of North America and the largest market in the world.
Honduras serves as a distribution platform of Central America. It offers among the lowest logistical costs in the region.
Honduras is also appealing due to its proximity to the similar time zones, cultural affinity and availability of workers.
Honduras is also the only Central America country with a world-class telecommunication infrastructure, connected through three submarine cables, Energía 1, Maya 1 and Arcos, to the main internet and communication backbone in the U.S, providing 99.99% redundancy
Our Virtual Office provides office services 24 hours a day, 365 days a year with qualified personnel to assist all your office needs. Our service includes:
TECHLINE serves the two largest telecommunications companies in Central America, we have the necessary knowledge to provide world-class services for their end customers, being able to intervene in the entire life cycle of their clients.
Our knowledge of this industry allows us to provide experience providing services in customer service, first level technical support, back office processes, teleshopping, invoice collection, customer retention and others.
At Techline we understand the importance of the needs of financial services where strict adherence to processes is required, to comply with established times efficiently and to be able to adapt to the changing needs of our clients and the market they serve.
The most successful financial institutions attach great importance to long-term relationships with their clients and Techline provides services that support this initiative.
Our understanding of this industry allows us to provide experience providing services in customer service, first level technical support, back office processes, telesales, collections, customer retention campaigns and others.
At Techline, we integrate customer service experiences in other industries to provide customer service with high quality standards and efficiency in the attention of final consumers.
Consumers in this industry expect to have positive experiences of buying products sold by our customers and when something goes wrong they need an agile channel that meets their demands.
At Techline we have experience in dealing with customer support requests, claims attention, technical support or use of products, customer loyalty programs, telesales, customer satisfaction surveys, warranty claims and others.
The energy industry changes very quickly, companies need to open multiple customer service channels. At Techline, it offers a wide variety of services for the end consumers of this industry.
Our team has experience applying top-level customer support programs, post-service satisfaction surveys, loyalty programs, telesales, collections, backoffice process and others.
At TECHLINE we have a lot of experience in providing online support for clients in the technology industry. We have agents dedicated to monitor social networks and to intervene with positive messages that respond to doubts or problems expressed by the final consumers resulting in increases in customer satisfaction and increase in sales or in the positioning of your brand.
Our services include, inbound and outbound sales, account management, customer care, retention, technical support and up-sell and cross sell.
We hire people with passion, enthusiasm and dedication! We provide flexible schedules and great benefits.
We would love to hear from you. If you would like to be considered for a job opportunity please contact us.
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